This Privacy Policy applies to the following websites:
The Nalanda Literature Festival (NLF) (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and safeguarded.
1. About Us
Nalanda Literature Festival (NLF)
Address: Plot No. 2200, Mahuabag, Near Dhanaut Post Office, Patna – 801506, Bihar, India
Email: info@nalandaliteraturefestival.com
Phone: +91-8799730367
2. Information We Collect
a) Personal Information
- Full Name
- Email Address
- Phone Number
- Organization / Institution Name
- Address
b) Identity Verification Data
(For volunteers, media personnel, and authorized participants)
- Aadhaar Card (preferably masked)
- Passport
- Driving License
- Voter ID
c) Donation & Payment Information
- Donor name and contact details
- Donation amount and transaction details
- Billing details (if required for receipts)
- Payment method (processed via secure third-party gateways)
Note: We do not store card/banking details. Payments are handled by secure payment gateway providers.
d) Technical & Usage Data
- IP address
- Device and browser information
- Pages visited and interaction data
e) Communication Data
- Queries, feedback, and support requests
3. Purpose of Data Collection
We use your data to:
- Manage registrations and participation
- Verify identity (volunteers/media)
- Process donations and issue receipts
- Maintain donor records for accounting and compliance
- Send updates, acknowledgements, and communication
- Improve website performance and user experience
- Ensure safety, fraud prevention, and legal compliance
- Send promotional communication (with consent)
4. Donations
a) Use of Donations
All donations received are used to support:
- Cultural, literary, and educational initiatives
- Event organization and outreach
- Community and heritage promotion activities
b) Payment Processing
- Donations are processed via secure third-party payment gateways
- We do not store sensitive financial data such as card details
c) Receipts & Compliance
- Donors may receive an acknowledgment or receipt (if applicable)
- Donor data may be retained for financial, audit, and legal compliance
d) Refund Policy
- Donations are generally non-refundable, unless otherwise stated or required by law
5. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity
- Legal and regulatory obligations
- Legitimate interests
6. Data Sharing & Disclosure
We do not sell or rent personal data. Data may be shared with:
- Service providers (hosting, analytics, communication tools)
- Payment gateways (for donation processing)
- Event partners (where necessary and safeguarded)
- Government or regulatory authorities (as required by law)
7. Data Security
We implement:
- Secure systems and encryption practices
- Restricted access to sensitive data (including ID proof)
- Regular monitoring and updates
8. Data Retention
- General data → retained for communication and operations
- Donation records → retained for accounting and legal compliance
- ID proof → deleted within 30–90 days after event
10. Cookies & Tracking
We use cookies to enhance experience and analyze traffic. Refer to our Cookie Policy for details.
11. Children’s Privacy
We do not knowingly collect data from individuals under 18.
12. International Data Transfers
Where applicable, safeguards are implemented for cross-border data transfers.
13. Third-Party Links
We are not responsible for external websites linked from our platform.
14. Policy Updates
We may update this policy periodically. Changes will be reflected on this page.
15. Governing Law
This policy is governed by Indian laws, including:
- Information Technology Act, 2000
- DPDP Act, 2023
